Refund policy
Returns and Refunds Policy
MP Nutrition Care, LLC
Return Policy
1. Return Period
The customer has 15 days from receipt of the product to request a return.
2. Return Conditions
– The product must be in its original condition, with no signs of use or damage.
– The product must not have been opened.
– Proof of purchase must be presented.
3. Return Process
– The customer must contact our customer service department to request a return at +1 (787)-903-1945.
– A return authorization number and shipping instructions will be provided.
– The customer is responsible for return shipping costs, unless the product has manufacturing defects.
4. Refund
– Once the returned product is received, an inspection will be performed to verify its condition.
– If the product meets the return conditions, the refund will be processed within 7-10 business days.
– The refund will be issued via the same payment method used for the purchase.
– Only regular-priced items are eligible for a refund. Sale items are non-refundable.
– Do not return to the manufacturer. Return only to the address listed below.
5. Exchanges
– We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at mpnutritioncare2023@gmail.com
6. Return Shipping Address:
MP Nutrition Care, LLC
P.O. Box 30709
MP Nutrition Care, LLC LLC &n bsp; & nbsp;
Return Policy
1. Return Period
The customer has 15 days from the date of receipt of the product to request a return.
2. Return Conditions
– The product must be in its original condition, without any signs of use or damage.
– The product must not have been opened.
– The proof of purchase must be presented.
3. Return Process
– The customer must contact our customer service department to request a return at +1 (787)-903-1945.
– A return authorization number and shipping instructions will be provided.
– The customer is responsible for return shipping costs, unless the product has manufacturing defects.
4. Refund
– Once the returned product is received, it will be inspected to verify its condition.
– If the product meets the return conditions, a refund will be processed within 7-10 business days. – Refunds will be issued via the same payment method used for the purchase.
– Only regular-priced items are eligible for refunds. Sale items are non-refundable.
– Do not return to the manufacturer. Return only to the address listed below.
5. Exchanges
– We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at mpnutritioncare2023@gmail.com
6. Return Shipping Address:
MP Nutrition Care, LLC
P.O. Box 30709
San Juan, PR 00929 United States